I love your software so I bought a license on 8/20/2010.
I have a computer repair business and will let my business customers know about your software.
We were very impressed with the software so far. ezPaycheck gives us exactly what we need.
Wow, you are amazingly fast! I thought it would take a while to get this up and running again but that is as close to as instant customer service/response as you can get!
Thank you again,
Great. We do a lot of check printing for our clients and used another check printing software which was not flexible at all. Yours is very simple and kind of what we were looking for, so thatís why I am trying to give feedback so you can do it even better.
All I can say is WOW!! I know that I made those suggestions and you had said something about a gift. I honestly didn't think you would take it to this level. I want you to know that is it so nice and( I say that from the bottom of my heart) cause you know that most people would not have even remembered that they said anything about that and would have charged me for the upgrades. So I want to Thank you and the people of Halfpricesoft.com. If for nothing else than for renewing my faith in people and companies. Tell the bosses that everyone deserves a raise. WOW ! Again I want to thank you all. You all have made a friend today.
Your new Friend
Michael (but all friends call me Mike)
Thanks a bunch. You are the first one in a business that has ever been really nice like that.
I have to start by saying that you folks are amazing. I've been in the software business for over 20 years and I've never heard of such a quick response to a customer inquiry. I am really impressed and send you kudos or high fives or whatever is current now (fist bumps?).
Really great customer service.
Thank you for your prompt and excellent support. Not many customer-servicers have the capacity to look beyond getting a dollar today, I think most would have said, "well, we have his money, and it was HIS choice to buy 2010-only rather than wait until the bug was fixed, so case closed". They would keep my dollar today, but never get another one from me again. You, on the other hand, now have my loyatly (though perhaps not much for me to buy from you, haha)
If you don't have a sincere desire to help others, you should not be in "CUSTOMER service", eh?
Thank you again.
ezCheckpersonal worked out great! the Logo option really makes a difference on the checks. i went ahead and purchased this version.
ezPaycheck worked great! Thank you so much...
You have already given me 1000% more customer service than company I am changing from.
I appreciate that.
How to Move ezPaycheck Payroll Software to a New Machine
Step by step guide on how to move ezPaycheck from on machine to another machine. User can also use this guide to backup or retore database file.
If you need to move the ezPaycheck to a new computer, you first need to install ezpaycheck on the machine, back up your company database file to a shared folder or a USB disk, and then restore it on the new computer.
Followings are the step by step guide to move the ezPaycheck payroll software from the old machine to your new machine?
Step 1: Log on the new machine as administrator, download and install ezPaycheck payroll software first on your new machine. (You need to have the administrator permission to install the special fonts.)
Step 2: Enter ezPaycheck license key key.
You can check the message your received after the transaction was completed. If you have lost the key, you can contact us. Please mention one the choices below so that we can retrieve your key information.
the email you used for that transaction
the buyer name and address (no credit card information needed)
the transaction ID
the receipt ID
Step 3: Backup your current database file from the old machine to the USB disk or shared folder.
Open ezPaycheck application on your old machine and insert your USB disk. Click the top menu "Accounts->Backup Current Company", you will see the "Enter backup file name" form. You can click the triangle button behind "Save in" field to change the current path. You can modify the back up new file name as you like. Once you click the Save button, you will save your current database file to the new location.
Step 4: Copy the database file from the USB disk to the application folder on your new machine.
- If you are using ezPaycheck 2012 and later, you can use the database restore function by clicking ezPaycheck top menu "Company->Restore Company".
- Or you can copy the database manually.
The default application folder is:
If you are using Windows 7 or Vista with default settings, your database file may be under folder:
Step 5: Select the new database file as current company database.
Open ezPaycheck on the new machine, then click the top menu "Accounts->Select Company". You will see the database files in the list. You can select the new database file from the list and click the OK button to set it as the current database file.
Now you are ready to generate your new payroll checks on your new machine.