I love your software so I bought a license on 8/20/2010. I have a computer repair business and will let my business customers know about your software.
We were very impressed with the software so far. ezPaycheck gives us exactly what we need.
Wow, you are amazingly fast! I thought it would take a while to get this up and running again but that is as close to as instant customer service/response as you can get!
Thank you again,
Great. We do a lot of check printing for our clients and used another check printing software which was not flexible at all. Yours is very simple and kind of what we were looking for, so thatís why I am trying to give feedback so you can do it even better.
All I can say is WOW!! I know that I made those suggestions and you had said something about a gift. I honestly didn't think you would take it to this level. I want you to know that is it so nice and( I say that from the bottom of my heart) cause you know that most people would not have even remembered that they said anything about that and would have charged me for the upgrades. So I want to Thank you and the people of Halfpricesoft.com. If for nothing else than for renewing my faith in people and companies. Tell the bosses that everyone deserves a raise. WOW ! Again I want to thank you all. You all have made a friend today.
Your new Friend
Michael (but all friends call me Mike)
Thanks a bunch. You are the first one in a business that has ever been really nice like that.
I have to start by saying that you folks are amazing. I've been in the software business for over 20 years and I've never heard of such a quick response to a customer inquiry. I am really impressed and send you kudos or high fives or whatever is current now (fist bumps?).
Really great customer service.
Thank you for your prompt and excellent support. Not many customer-servicers have the capacity to look beyond getting a dollar today, I think most would have said, "well, we have his money, and it was HIS choice to buy 2010-only rather than wait until the bug was fixed, so case closed". They would keep my dollar today, but never get another one from me again. You, on the other hand, now have my loyatly (though perhaps not much for me to buy from you, haha)
If you don't have a sincere desire to help others, you should not be in "CUSTOMER service", eh?
Thank you again.
ezCheckpersonal worked out great! the Logo option really makes a difference on the checks. i went ahead and purchased this version.
ezPaycheck worked great! Thank you so much...
You have already given me 1000% more customer service than company I am changing from.
I appreciate that.
StepsFollowings are the steps to update ezPaycheck. Your data should be safe during this process. However, we would like to suggest you backup your company data first!!!
Step 1. Backup you data
You can do it by clicking top menu "Company->backup current company". You can change the location to usb disk or other path, and rename the file as you like.
If you have more than one companies, please back up all of them.
Step 2: Click download link and save the Zip file to your local machine.
Step 3: After download completes, click Open button to unzip installation package.
Some user may see this screen.
step 4: Double click ezPaycheckUpdate.exe to start installation process.
step 5: If this warning message displays, click Run to continue.
step 6: Following the instructions on screen to continue installation.
Step 7: Restart your machine to finish the installation.
We suggest user restart computer after installation. Otherwise, the font on your check may not display correctly.