Dear Valued Client,

We are showing your key as registered in our system. This means your activation key needs to be unregistered to use it again.

Please use the instructions depending on your situation below to unregister the key to use again.

If you still have access to the original computer use the link below to resolve the issue
https://www.halfpricesof...3Z0iXyLrRlu_-O0K9vVJohjz 

If you no longer have access to the previous computer you can reset your key by creating an account using the email address you used at purchase.

https://www.halfpricesof...m/customers/key_help.asp 

Once your account is set up, you’ll be able to reset your key at any time in the future.

Thank you for choosing Halfpricesoft.com.

Best regards,

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Hello,

We had to reinstall Windows on a computer and we weren't able to unregister the license before doing so. I have reinstalled the software on the same computer but I'm not able to register the license again.