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Dear customer,

Thank you for your inquiry. Please use .jpg and .gif file. as the Mac machine does not support .png and some image formats.

You can check this article to create a new image file. We suggest to save image as .jpg file. MAC machine will not support .png image.

How to Create Digital Signature Image File with Paint
http://www.halfpricesoft...signature-with-paint.asp 


If you still see this issue, please let us know.

If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com 
I am unable to upload the signature image in my Imac OS X version 10.9.2

Somehow its not reading the signature image saved in check setup .