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1. Please make sure you have admin permission to install software.

2. Please make sure you close ezPaycheck application before you install the new version.

How to update ezPaycheck
https://www.halfpricesof...re/ezPaycheck_update.asp 

3. If you still see this issue, would you please give us more details:

1) Your computer: Windows 11, 10, 8, 7, or Mac or others?

2) The detailed error code and error message.
If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com 
I purchsed a new license key for 2023 and I am unable to install the update. Not sure what is going on.
Donna