Is it free to update ezPaycheck?
Current ezPaycheck customers can update ezPaycheck for the same year for free.
For example: if you purchased ezPaycheck 2024, you can get all updates for ezPaycheck 2024 for free including 941 update in Feb, W2 W3 update in Oct and 940 update in Dec, 2024. (Note: ezPaycheck 2023 clients need to purchase the new 2024 license to run ezPaycheck 2024.)
Do I need to update?
Please click the ezPaycheck top menu "help" then "check updates" to check latest updates. If you are using the latest version, you do not need to update again.
Your data should be safe during this process. However, we would like to suggest you backup your company data first!
2.2. Exit ezPaycheck payroll application if it is running on your computer!!!
You cannot uninstall or update ezPaycheck when it is still running on your computer. Please exit ezPaycheck first.
2.3. Uninstall the previous version(optional)
Most of users can skip this step. However, if your computer does not allow to you install the new version directly, you need to uninstall the old version first.
2.5. Purchase the new license key if you have not.
Note: It is free to update tax rates & forms for the same version.
For example: if you purchase ezPaycheck 2023 version, you will get all updates for 2023 edition for free which includes Form 941 update in Feb, Form W2 & W3 update in Oct and Form 940 update in Dec. However, you need to purchase the new 2024 license to use ezPaycheck 2024.
4.1. Permission issue
Please make sure you are the admin or a user that has enough permissons to install software. If you see permission issue, you can ask IT in your company for help.
4.2. According to clients' feedback, the following anti-spy applications may stop our software from downloading or running.
- Kaspersky - from Russia. If you are still using it, please read this warning news
Product