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I am getting an error code 6 when trying to move my license key to a new Windows computer. Please let me know how to fix this.

Thank you.
Dear customer

If you are receiving an error code 6, this means you will need to reset the key or purchase an additional key if you need to run the program on two computers (each installation requires a purchased license key).

If you need to reset for other reasons, such as a crash or computer update, moving a program to a new computer, lost or stolen computer, you can do so using the link below.

Please use the link below to create an account so that you can reset anytime.
You can find this link on our support page and any key troubleshooting page.

Thank you.

If you have further questions, please contact us directly at
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