Hello,


I have purchased and installed the above software, installed it on my computer, and entered my business information and then selected to 'update' from the business info screen. Can you tell me why my pay stubs do not print with my business information? Is there something I need to adjust in the settings or is this a system bug?


Thank you,

Kristen

We are glad to assist you. I could not find your order by this email.

1. Are you using ezPaycheck 2017 payroll software now? Would you please click ezPaycheck top menu "Help" then "About ezPaycheck" and let me know the current version number?

2. Would you please let us know which information is missing from the pay stubs? Company Name or others?

3. What kind of check paper are you using now, pre-printed or blank?

4. If possible, please print one check, mark the issue, scan it and send it to us. It will be easier to we can view the check.

Please give us more details. We are glad to assist you as soon as possible.

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