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Why ezAccounting software suddenly stopped working

ezAccounting -> FAQs -> Trouble Shooting

Solution: Such issue can be caused by several reasons. The most common one is permission issue. Please make sure you log on your machine as administrator or a user with enough permission to run ezAccounting.

Solution 1: Start ezAccounting from program folder

We noticed some customers could not run ezAccounting because the desktop shortcut was broken. You can also start ezAccounting from program folder

The default program folder is:
C:\Program Files (x86)\Halfpricesoft\ezAccounting

You can double click ezAccounting.exe file to run it. (If your system hides extension, you just double click ezAccounting). If it works, you can delete desktop shortcut and follow this article to create a new shortcut on desktop.

Solution 2: Give current user permission to access data

Step 1. Open ezAccounting data folder and make sure you have enough permission to access data.

We suggest full control permission on this folder and all items inside the folder.

The default database folder is:

start ezAccounting again. If it does not fix this issue, continue.

Step 2. Open data folder and rename settings.xml to settings_old.xml.

rename setting file

start ezAccounting again. ezAccounting will start in trial mode and you need to enter the key code again. (You can find the key code in your email account that you used for this order)

Solution 3: Run ezAccounting as administrator

You can check this article on how to run a program as the administrator.

accounting software ezAccounting software is the right in house accounting solution for small businesses needing to document and report on incoming and outgoing cash flow including sales, receipts, payments and purchases. It also supports payroll processing and tax form printing.

If you have not installed this software, you can download and try it free with no obligation and no credit card needed.

This accounting software is compatible with Windows 10, 8.1, 8, 7, Vista and other Windows computers.

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Related Topics

  • ezAccounting Quick Start Guide

  • Set up Check and Form Layout
  • How to manage customer and sales
  • How to manage vendor and purchase
  • How to write check and manage bank account

  • How to generate invoice
  • How to generate estimate/Quote

  • Sample Paychecks