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ACH Direct Deposit FAQs:

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  • Quick Start Guide

  • General Questions
  • Download, Install and Uninstall
  • Purchase, Update

  • Account Setup
  • Add Clients(Employees, Vendors, IRS or others)
  • Add Transactions to Send/Collect funds
  • Upload Data To Bank

  • Import
  • How ezACH Works with ezPaycheck, ezAccounting, ezCheckPrinting and Others
  • Backup and Restore

  • Multiple-user Network Version


  • General Questions about ezACH

    • Is this ezACH software for me?
      Yes, if you want to pay employees easier or collect funds faster by using ACH direct deposit. ezACH can generate the ACH file that you can upload it to your bank account. You can learn more about ACH Deposit and how ezACH deposit software works here.

    • What is the cost for the direct deposit transaction?
      We just charge customers for license of ezAch software. We will not charge customer for each transaction. However, the bank may charge for ACH direct deposit service. You need to contact your bank for more details.

    • Is ezACh software all I need for direct deposit?
      You also need to talk with your bank to activate ACH direct deposit feature. Usually your bank account will not support this feature by default. Please view this guide: how to enable the ACH payment feature.

    • My current bank account already support direct deposit feature and I can add the transaction manually to transfer funds. Do I still need ezACH?
      1) If you just have a few employees, you can enter the transactions manually within your bank account.
      2) ezACH will save your valuable time for batch transactions by importing transactions or duplicating the previous transactions.

    • Can I try ezACH for free before purchasing
      Yes, you can download ezACh and try it free with no credit card needed and no obligation. We believe the best way to know software is to use it.

    • Can I make the transactions with free trial version?
      Yes, the trial version allows up to $4.95/transaction. For example: you can pay each employee $0.99 for testing purpose.

    • Is support free for ezACH?
      Yes, you can get free tech support from us by writing to services@halfpricesoft.com.


    • Can ezACH software support multiple companies or bank accounts?
      Yes, ezACH software can support multiple companies and bank accounts on the same computer with no extra charge. You can click ezACH top menu "Bank Origination Account" then "Add Bank Origination Account" to add a new company account easily.

    • How long does it take to complete an ACH transaction?
      ACH credit and ACH debit transactions process quickly. Settlement, or the transfer of funds from one financial institution to another to complete the transaction, generally takes only one business days. Specifically, the NACHA Operating Rules require that ACH credits settle in one to two business days and ACH debits settle on the next business day.


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    Download, Install and Uninstall

    • 1. Does ezACH work with Windows 11?
      Yes.

    • 2. What are the System Requirements for ezACH?
      Windows XP, 2003, Vista, 7, 8, 10, 11, 32-bit or 64 bit, .Net Framework v2.0 or later

    • 3. I am using XP computer with .net framework 1.0. Where I can find .net framework 2.0 and later?
      You can download .net framework from microsoft web site and installed it on your computer. The .net framework 1.1, 2.0, 3.0 or later can coexist. Following is the download link of Microsoft .net Framework Version 3.5.
      https://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en
      You can install the .net framework first, then install ezW2Correction.

    • 4. Can ezACH run on a MAC?
      Please check this article How to run Windows application on MAC computer

    • How to uninstall ezACH Deposit software?
      Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select ezACH from program list, and then click Uninstall.
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    Purchase, Update


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    Account Setup



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    Add Transactions


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    Upload

    • How to upload this ACH file to my bank
      When you enable ACH payment feature, your bank will give you the detailed information, including upload page URL, login ID, password and even some devices you need to attached to your computers for transactions. Please ask your bank for more details.

      You can click here to view a sample on how to upload file to bank account and process transactions.

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    Backup & Restore

    • Can I backup my data?
      Yes, ezACH supports data back up and restore features. We suggest customers to back up data to USB, online drive, other folder and computer. So if your computer stops working, you can start ezACH on a new computer quickly and easily.

    • How to restore account?

    • I just bought a new computer. How can I move my ezACH to my new computer?
    • You can back up the data to USB disk first, install the ezACH on the new computer, restore the data from USB disk to the new computer. You are required to uninstall ezACH from the old computer once you installed it on the second computer. If you need to use ezACH on both computers, you should purchase the second license key.


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    Import




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    How ezACH Works With Others




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    Multiple-user Network Version



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