Customer Testimonials
I love your software so I bought a license on 8/20/2010.
I have a computer repair business and will let my business customers know about your software.
Chris
We were very impressed with the software so far. ezPaycheck gives us exactly what we need.
Regards, Linda
Wow, you are amazingly fast! I thought it would take a while to get this up and running again but that is as close to as instant customer service/response as you can get!
Thank you again,
Laure
Great. We do a lot of check printing for our clients and used another check printing software which was not flexible at all. Yours is very simple and kind of what we were looking for, so that’s why I am trying to give feedback so you can do it even better.
jtort
All I can say is WOW!! I know that I made those suggestions and you had said something about a gift. I honestly didn't think you would take it to this level. I want you to know that is it so nice and( I say that from the bottom of my heart) cause you know that most people would not have even remembered that they said anything about that and would have charged me for the upgrades. So I want to Thank you and the people of Halfpricesoft.com. If for nothing else than for renewing my faith in people and companies. Tell the bosses that everyone deserves a raise. WOW ! Again I want to thank you all. You all have made a friend today.
Your new Friend
Michael (but all friends call me Mike)
Thanks a bunch. You are the first one in a business that has ever been really nice like that.
Mike
I have to start by saying that you folks are amazing. I've been in the software business for over 20 years and I've never heard of such a quick response to a customer inquiry. I am really impressed and send you kudos or high fives or whatever is current now (fist bumps?).
Really great customer service.
Steve
Thank you for your prompt and excellent support. Not many customer-servicers have the capacity to look beyond getting a dollar today, I think most would have said, "well, we have his money, and it was HIS choice to buy 2010-only rather than wait until the bug was fixed, so case closed". They would keep my dollar today, but never get another one from me again. You, on the other hand, now have my loyatly (though perhaps not much for me to buy from you, haha)
If you don't have a sincere desire to help others, you should not be in "CUSTOMER service", eh?
Thank you again.
Regards,
Chris
ezCheckpersonal worked out great! the Logo option really makes a difference on the checks. i went ahead and purchased this version.
Thanks again!
Vikki
ezPaycheck worked great! Thank you so much...
You have already given me 1000% more customer service than company I am changing from.
I appreciate that.
Stacey
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ezPaycheck Payroll Tax Solution FAQs:
General Questions
Download and install ezPaycheck
Purchase and Update ezPaycheck
Quick Start Guide
Company Account Setup
Employees
Tax Calculations and Deductions
Paycheck Setup and Printing
Forms and Reports
Database Backup and Restore
Direct Deposit
Network Setup for Multiple Users Version
Trouble Shooting
More HowTo from blog
General Question about ezPaycheck Payroll Software:
Is ezPayCheck for me?
Trying ezPaycheck Payroll Software is risk-free! We offer a hassle-free, 30-day trail
period. It fits for small to mid-size company and offers flexible, easy to use
features.
Can I start ezPaycheck in mid-year?
Yes, you can start ezPaycheck any time. If you handled your payroll jobs manually or with other software before,
- You can enter the previous checks into ezPaycheck payroll system one by one manually
- Or you can use the YTD manually input feature to enter the previous summary payroll data quickly. Learn more on YTD feature here..
What is my cost of using ezPaycheck payroll software?
ezPaycheck is $89 per year per installation. $59 to renew the next year. It can support unlimited companies, employees, paychecks and tax forms with no extra charge. Learn more here.
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I do not know much about accounting and computer. Can you use this payroll software?
Yes. ezPaycheck is very user-friendly and easy-to-use. We intentionally engineered this software for those end-users who are not professional accountants and payroll tax experts.
ezPaycheck comes with sample database. Once you install this software, you are ready to generate your paycheck for testing purpose. Please feel free to try it.
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Is Check Printing Legal?
Yes, printing checks from your own printer is perfectly legal. However, they
must be printed on special paper.
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Do I need special printer toner?
If you have pre-printed checks with MICR line, you can use any printer. If you need to print checks on blank stock, we suggest customers to use MICR (Magnetic Ink Character Recognition) toner and MICR ink for the best printing quality. However, many US bank are using Optical check reader today which can scan the checks printed on blank stock with regular office/home laser printers.A jet or dot matrix printer CAN'T be used to print checks on blank check stock.
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Does the trial version have any limitations?
The trial version or the download version is actually the full version with the only limitation that it will print the Trial images on checks, W2, W3. 940 and 941 forms. It stops working after 30 days unless you activate it. You can activate the program at any time and all your data will stay there.
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I've reinstalled ezPayCheck and it is telling me that I have no
more activations left. How do I activate the program now?
Simply go to www.halfpricesoft.com and click buy it now button.
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When I try to install ezPayCheck, it tells me I need to download
the Microsoft .Net Framework. How do I do this?
ezPayCheck runs on the Microsoft .Net Framework, version 2.0. To download and
install the framework, you visit Windows Update. The .Net Framework version 2.0
is listed as an available update for your computer. Select to install it. After
it is installed you will be able to install and run ezPayCheck.
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Does it print W-2s and W-3s?
Yes! You can print W-2 form Copy B, c and D on plain paper, complete and ready to use. You can print W-2 copy A and W-3 on pre-printed red-ink forms.
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Does it print the MICR encoding on checks?
Yes, ezPayCheck Payroll does print the MICR encoding on checks. You can print
MICR bank routing numbers, account numbers, check numbers and bank information
on blank check stock using a laser printer.
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Does ezPayCheck handle pre-tax and after-tax deductions?
Yes, ezPayCheck Payroll has very flexible deduction set up capabilities that
allow it to handle pre-tax and after-tax deduction.
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Download and Install ezPaycheck Payroll Software:
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What are the System Requirements for ezPayCheck Payroll?
Windows 98, 2000 XP, 2003, Vista, 7, 8 and .Net Framework v2.0 or later
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Purchase and Update ezPaycheck
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What is the cost of using ezPaycheck payroll software?
EzPaycheck is $89 per year per installation. This price already includes all the future update packages for this year's version. (For example: If you purchase ezPaycheck 2012, you will get all update packages for ezPaycheck 2012 for free.) So your total cost for the first year is just $89, with no hidden cost.
ezPaycheck can support unlimited companies, employees, paychecks and tax forms with no extra charge. You can renew ezPaycheck at just $59 per installation the next year.
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Can ezPaycheck support multiple companies? What is the cost?
Yes, ezPaycheck can support unlimited companies and employees. EzPaycheck is $89 per year per installation and $59 to renew the next year. If you will handle multple companies from the same machine, there is no extra charge. However, if you will install ezPaycheck at multiple locations, you should buy license for each installation.
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How to update ezPaycheck? And the cost?
You can update ezPaycheck by downloading the ezPaycheck update package and finish the update process by a few clicks. The update package is free for current ezpaycheck users and $59 for last year's users.
For example, you are registered user of ezPaycheck 2012 and you will get all 2012 update package for free. If you are ezPaycheck 2011 user, you can update ezpaycheck to 2012 version and use it free for 30 days. Then you need to purchase the new license key after that.
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Will updating package delete or overwrite my data from prior years?
No, updating package will not change existing company information. In fact, ezPayCheck has two separate databases: company database and tax database.
Company Database saves all your company information such as employee information, your check information and so on. All the information you input will be saved in this database.
Tax Database saves all the federal and State Tax Tables. ezPayCheck application calculates tax based on these tables.
Updating Version will update tax database only. So your existing company information is safe.
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Company Account Setup
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I have three companies. Can ezPaycheck supports multiple accounts?
Yes. If you just install ezPaycheck on one machine to process the payroll jobs for three companies, you just need to buy one license key. If you need to install ezPaycheck on multiple machines, you should purchase multiple licenes.
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EMPLOYEES
Can ezPaycheck handle paychecks for both W-2 employees and 1099 contractors
Yes. You can learn more here.
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Paycheck Setup and Printing
How to use pre-printed checks?
You can select this option from check setup form. You can access check setup form by clicking the left menu "Checks->check setup". Then you can uncheck "Print on blank Check Stock" option to use pre-printed check. Learn more here.
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What kind of blank check paper is acceptable?
DO NOT use plain paper! Blank check stock has security features (watermarks,
micr printing, etc.) which help prevent fraud. ezPayCheck will work with any
blank/preprinted computer check paper with 8-1/2" X 11" size and check size 8-1/2" X 3-1/2".
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How do I know if the check is properly aligned?
You can print out "Check Alignment Page" and align your check on the bottom and
right line to check if the Routing Number fits inside the correct box. The
"Print Check Alignment" button is on "Check Setup Page". The Routing Number
includes the leading symbol.
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What kind file format is acceptable for signature and logo image?
The signature image file can accept .bmp, .jpg, .gif, .tiff and .png.
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How can I use check-at-bottom format check paper?
EzPaycheck supports check-on-top, check-in-middle or check-at-bottom formats. Click here to see how to change paycheck format.
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How can I create a signature file?
The easiest way is using free Windows Paint from Accessories -> Paint. You
can set the image size to 150 X 50 in Pixel from Image->Attibutes. And then
use the pen to draw your signature.
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How can I adjust the check printing position?
You can adjust the check print out position by modifying the values of "Offset left", "Offset right", "Offset up" and "Offset down" fields from the check setup screen. You can access this screen by clicking the left menu "checks->Check Setup". Learn more details here.
- Why just half of check was printed from my printer?
The most common reason for this issue is the printer uses the wrong size paper. You should use the Letter size paper when you print the check.And several other settings may also cause this printing problem. Learn more here.
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Forms and Reports
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How to generate monthly report?
You can use "Employer Customized Report" to generate monthly report. You can access this report by clicking the left menu "Forms and Reports->Reports".
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How to generate weekly report?
You can use "Employer Customized Report" to generate weekly report. You can access this report by clicking the left menu "Forms and Reports->Reports".
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Can ezPaycheck Print W2 forms?
Yes, ezPaycheck can print W-2 and W-3 forms. But you need to use the red-ink forms for W-2 copy A and W-3. If you need more features on W-2 form filing, you can check ezW2 software. ezW2 software supports white paper printing, PDF printing and efiling features. Click here to see how to use ezW2 with ezPaychecks.
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Can ezPaycheck Print 1099 forms?
No. EzPaycheck software does not print 1099-misc forms. ezW2 can print 1099-misc, 1096, W2 and W-3. Click here to see how to use ezW2 with ezPaychecks.
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Database Backup and Restore
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How to backup payroll data?
You click here for more details,
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How to restore payroll data?
You click here for more details,
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How to move ezPaycheck and payroll data to a new machine?
You click here for more details,
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Network Setup for Multiple Users Version
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We have two users. How can they share the same account over network?
EzPaycheck software network version allows multiple users to share the same database. You can learn more details here on
how to setup ezPaycheck for multiple users
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Common Issues:
- When I run ezPaycheck, I got database errors. Why?
You may not have enough permission on local machine.
To install database correctly, you need to have administrator permission to install ezPaycheck. When you run ezPaycheck, some operations require you have permission to create a new database file on your local machine, such as "New Company".
- When I run ezPaycheck, the bank account number on my check does not display correctly. Why?
It is a font problem.
1) You need to have administrator permission to install ezPaycheck.
2) After installation, please restart your machine.
- After I updated ezpaycheck 2012 to 2013 version, I could not find my data.
EzPaycheck should transfer the data automatically. However, if your machine has higher security settings, you can check this article to transfer it manually. Learn more here
- When I run ezPaycheck, the bank account number on my check does not display correctly. Why?
It is a font problem.
1) You need to have administrator permission to install ezPaycheck.
2) After installation, please restart your machine.
- I add a new employee and create a new check. However, I see no state tax deduction. Is it an error?
No, it may not be an error. Some states have tax limits.
For example, your state tax starts from $6000 and you create a check of $3000. If the employee's YTD income is $3000, you will see no state tax. However, if his YTD income is $8000, you will see tax there.
You can find more tax information from your state tax tables.
- I added YTD information for an employee and saved it. However, when I created a new check, I could not find my YTD information.
The ENDING DATE of the YTD data should be earlier than your first payroll check date. They should not be overlapped.
For example: If you first payroll check starts from 5/1/2007, then the ENDING DATE of the YTD data should be earlier than 4/30/2007. Otherwise, you may not be able to save your data correctly.
- Can I add an IRA Deduction and withdraw 3% from each paycheck automatically?
Yes. ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll deduction.
- Does ezPaycheck support S.D.I.? If not, can I add an S.D.I. Deduction and withdraw it from each paycheck automatically?
Yes, ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll SDI deduction.
- My city has local tax. Can ezPaycheck handle it?
ezPaycheck allows user to enter local tax in two ways. 1) You can enter local tax manually each time when you generate a new payroll check. 2) ezPaycheck allows user to add customized deduction item. You can add a local tax item by fixed amount or by percent, and withhold it from each paycheck automatically. Please here for detailed instructions on how to handle local tax..
- I bought a new computer. How can I move ezPaycheck from the old machine to the new one?
If you need to move the ezPaycheck to a new computer, you first need to install ezPaycheck on the machine, back up your company database file to a shared folder or a USB disk, and then restore it on the new computer. Please check here for step by step instructions on how to backup and restore database.
- Why just half of check or image or form or report printed from my printer?
The most common reason for this issue is the printer uses the wrong size paper. You should use the Letter size paper when you print the check.And several other settings may also cause this printing problem. Learn more here.
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