ezPaycheck Payroll Software: Invalid Key Code Issue

When you run ezPaycheck payroll software trial version, you will see key code pop up screen. Once you enter the key code, this pop up screen will not display again. To deposit the checks, you need to register the license code to print checks without TRIAL watermarks.

In this guide, you will find:

Invalid key or Insufficient Privileges Issue

Windows recently released updates to address security issues. In response, we have updated our software to comply with the new security requirements related to Windows, network, firewall, and internet settings.

If you suddenly encounter "Invalid Key" or "Insufficient Privileges" errors, please update to the latest version. (Click to Learn more)

ezPaycheck License Key Issue and Solution

Error code	Error description	Solution
4 or 9	Invalid Key Issue	Please view #1, #2, #3 in this guide If you lost license, please follow this guide to retrieve your license.
6	This key code has already registered on another computer.	Click here to view the solution for Error Code 6
12, 15, 16 or 17	Invalid Key Issue 1)Transaction failed. 2)Or the buyer cancelled the order. 3)Or the buyer switched/updated the order.	If you switched/updated order, our system will send you a new key code. Please contact us if you did not receive it.
	Permission issue	Please scroll down and view #4 solution
	Insufficient Privileges to install license	Please scroll down and view #5 solution
	License not saving after registration. Key input screen reappears I registered the license without error, but the key input screen appears again after restarting ezPaycheck.	Click here to view the solution for this License registration not persistent issue

#1: You entered the wrong license key or installed the wrong software *****

The license codes of different version are different. For example: you will receive "Invalid license key" error if you enter 2017 key to ezPaycheck 2018 version.

1.1 You can find version information of the software installed on your computer
about ezPaycheck

1.2 You can find the version you purchased from the license message
ezPaycheck license

1.3 Solution

If you installed the wrong software, you can install ezPaycheck at
https://www.halfpricesoft.com/payroll_software_download.asp

If you installed the latest version by mistake, you can rollback to the previous version by following this guide
https://www.halfpricesoft.com/payroll-software/ezPaycheck_rollback.asp

If you purchased the previous version and like to purchase the latest version, you can purchase the new license key at
https://www.halfpricesoft.com/Payroll-Software/ezpaycheck-features-and-pricing.asp.

#2: You need to copy and paste keycode including dashes("-")

Some mail server may also add extra hidden characters around key code. You can copy the key code to NotePad, then copy it to ezPayCheck application to solve this issue.

How to copy and paste
Double-click on the text you want to copy, or highlight it. With the text highlighted, press Ctrl + C to copy. Move your cursor to the appropriate location and press Ctrl + V to paste

#3: Some email server may add hidden characters around key code.

Start Notepad by clicking the Start button. In the search box, type Notepad, and then, in the list of results, click Notepad.

Open Notepad application, copy the license key from email to the NotePad.

Copy the key code from NotePad to your application to register it.

This process will remove the unseen charaters added to the key code by your email server.

#4: Permission issue

Reasons:
1) You do not have enough permission.
2) Or Windows updates messed up the user permissions.

You need to log in your computer as administrator or a user with enough persmission to register the key code.

Solution 1: Ask IT or system administrator in your company for help.

Solution 2: Review and edit the persmissions, if you are the administrator of the local computer.

Solution 2: Reinstall ezPaycheck from scratch
While reinstalling, choose the option to install the software for "Everyone". This will help prevent most potential permission-related issues.

#5: Insufficient Privileges to install license

Reason 1: Security issue

Windows recently released updates to address security issues. In response, we have updated our software to comply with the new security requirements related to Windows, network, firewall, and internet settings. If you suddenly encounter "Invalid Key" or "Insufficient Privileges" errors, please update ezPaycheck.

Solution 1: Update ezPaycheck to the latest version

Reason 2: If you are running the latest version and encounter this issue, you may not have enough persmissions or Windows updates messed up the user permissions.

Solution 2: Reinstall ezPaycheck from scratch
When reinstalling, choose the option to install the software for "Everyone". This will help prevent most potential permission-related issues.

Reason 3: The old version of ezPaycheck may not be compatible with the latest Windows computer after recent Windows security updated. (For example: running ezPaycheck 2021 on Windows 11.)

Solution 3: Update ezPaycheck to the latest version and purchase a new license..

Still need assistance?

Please contact us with more details at services@halfpricesoft.com. (If you can't receive our response in 24 hours, your message may be blocked into JUNK folder by mistake. Please feel free to contact us again. )

1) Software name and version number? (ie: ezPaycheck 2022, version 3.12.5)
You can click the software top menu "help" then "About ezPaycheck" to view it.

2) Your key code?

3) Your computer: Windows 11, 10, 8, 7 or Mac or others?

4) The error code and error description?

How to purchase/retrieve the license

If you are a new customer or if you are a previous customer (ie: You purchased ezPaycheck previous version and need the new license for current version), you can purchase license from our site.

If you lost your license (ie: You purchased ezPaycheck 2017 license and cannot find 2017 license):

- Please search your email account for the license key message from "services@halfpricesoft.com".

- If you cannot find the license message from your email account, please contact us to resend it..