accouting software, payroll software, check printing software, w2 1099 software accouting software, payroll software, check printing software, w2 1099 software Make payments with PayPal - it's fast, free and secure!

Why ezPaycheck software suddenly stopped working

Question from customer:

I am unable to make ezPaycheck work any longer. I get the Microsoft error that "ezPayCheck has encountered a problem and needs to close" when I try to open it. How can I fix this error?

Solution: Usually such error is caused by permission issue. Please make sure you log on your machine as administrator or a user with enough permission to run ezPaycheck.

Windows updates and company network policy updates may also change a user's permisisons by mistake. Please try the solutions below.

Reason 1: Desktop shortcut is broken

Solution 1: Start ezPaycheck from program folder

We noticed some customers could not run ezPaycheck because the desktop shortcut was broken. You can also start this payroll software from program folder

The default program folder is:
C:\Program Files (x86)\Halfpricesoft\ezPaycheck

You can double click ezPaycheck.exe file to run it. (If your system hides extension, you just double click ezPaycheck). If it works, you can delete the old desktop shortcut and follow this article to create a new shortcut on desktop.

ezPaycheck application folder

Reason 2: Settings file is crashed

Solution 2: Create a new settings file

The default database folder is:
C:\Users\Public\Documents\Halfpricesoft\ezPaycheck

  • 2.1 Copy settings.xml to other location as a backup
  • 2.2 Remove settings.xml from this folder

    setting file

  • 2.3 start ezPaycheck to generate the default settings file. ezPaycheck will start in trial mode and you need to enter the key code again. (You can find the key code in your email account that you used for this order)

    Reason 3: EzPaycheck application is crashed

    Solution 3: Reinstall ezPaycheck

  • 3.1 As a precaution, backup ezPaycheck data first

  • 3.2 Uninstall ezPaycheck

  • 3.3 Download ezPaycheck

    Reason 4: Current user does not have enough permission to run ezPaycheck and access data

    Solution 4: Give current user permission to run ezPaycheck and access data

    Open ezPaycheck data folder and make sure you have enough permission to access data.

    If not, we suggest full control permission (at least read, write and execute) on this folder.

    The default application folder is:
    C:\Program Files (x86)\Halfpricesoft\ezPaycheck

    The default database folder is:
    C:\Users\Public\Documents\Halfpricesoft\ezPaycheck





    start ezPaycheck again. If it does not fix this issue, continue.

    Still Need Assistance

    If your company allows us to remotely access your machine to assist you, you can email us at services@halfpricesoft.com or submit support request from our support page. We will email you the guide to set up remote access support during normal business hours.

    We provide this remote support via teamviewer and the service fee is $25 per 15 minutes


    payroll software
    ezPaycheck payroll software has been trusted by thousands of successful businesses for more than one decade. It helps you process payroll taxes, print paychecks and file tax forms easily and smoothly.

    If you have not installed this software, you can download and try it free for 30 days with no obligation and no credit card needed. This paycheck software is compatible with Windows 10, 8.1, 8, 7, XP, Me, 2003, 2000 and Vista systems.

    EzPaycheck 2016 & 2017 Bundle Special Offer $99 (Get 2017 version at $10 if you purchase ezPaycheck 2016 at regular price today)

    free download payroll software      purchase payroll software now


    Related Links:

  • ezPaycheck Quick Start Guide


  • How a add a new company account

  • How to handle both employees and contractors

  • How to handle restaurant tips

  • How to add custom deduction field and withhold it from each paycheck automatically

  • How to handle local taxes

  • How to handle State Disability Insurance (SDI)

  • How to print paycheck in different formats: check-on-top, check-in-middle, check-at-bottom

  • How to print paycheck on blank stock

  • How to print paycheck on pre-printed checks

  • How to print paycheck with company logo

  • How to adjust check printing position

  • Sample Paychecks


    purchase payroll software now      free download payroll accounting software
  • ezPayCheck Payroll Software
  • W2/W3 Correction Software
  • 1099s, 1098s software
  • Direct Deposit Software
  • QuickBooks Virtual Printer
  •   
  • ezAccounting software
  • ezCheckPrinting - Business Version
  • ezCheckPersonal - Personal Version
  • ezW2-W2 1099 software
  • ezTimeSheet
  •   
  • Home
  • Support
  • Download
  • Purchase
  • Web site and all contents Copyright Halfpricesoft.com 2005 - 2016, All rights reserved.