Guest
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  • Guest Topic Starter
2016-07-19T20:11:32Z
We are trying to restore our Company from a backup by following the
instructions from your website but are getting the following message:

File CompanyBK2016-7-7.mdb exists in application folder. Please change the
backup file name and try again.

When we backed the Company up, the backup was placed in the
c:\users\public\public documents\halfpricesoft folder. We tried moving the
backup file to a USB just to see if the procedure would work from there but
we're getting the same message as above that it exists in application
folder so we cannot get this to restore. Any suggestions?

Thank you,
Karol
Casey
2016-07-19T20:20:24Z
That means you already have the same file in your application folder. You do not need to run restore feature to copy it from USB or other folder to current application folder.

You can start ez1095 software  and switch current account to access it by clicking the top menu "Company Management->Select Company".

Thank you.


Casey
Please feel free to contact us directly  if you need assistance
Small Business Payroll & Tax Software Solution
https://www.halfpricesoft.com