Our system will send the license message automatically after the transaction completes. If you're unable to register your ezAccounting license, refer to this step-by-step guide for troubleshooting and solutions.
When you run ezAccounting software trial version, you will see key code pop up screen. Once you enter the key code, this pop up screen will not display again. To deposit the checks, you need to register the license code to print checks without TRIAL watermarks.
In this guide, you will find:
| Error code | Error description | Solution |
| 4 or 9 | Wrong key code | Please view #1, #2, #3 in this guide If you lost license, please follow this guide to retrieve your license. |
| 6 | This key code has already registered on another computer. | 1) If you need to switch computer, please follow up this guide to transfer license from the old computer to a new computer 2) If you purchase a new computer, please contact us and purchase extra license 3) If your computer is crashed, please follow this guide to reset license for a new computer. |
| 12, 15, 16 or 17 | 1)Transaction failed. 2)Or the buyer cancelled the order. 3)Or the buyer switched/updated the order. | If you switched/updated order, our system will send you a new key code. Please contact us if you did not receive it. |
Permission issue | Please scroll down and view #4 solution | |
| Insufficient Privileges to install license | Please scroll down and view #5 solution |
