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Why ezTimeSheet Software Suddenly Stopped Working

New Halfpricesoft Online Time Tracking System - Manage Your Business Any Time, Anywhere

We are excited to announce the release of the new online version. Please feel free to test drive and give us your feedback. We continue to support the desktop version.

Compare Time Tracking Solutions: Desktop vs. Online



ezTimeSheet employee timeclock simplifies vacation, sick and leave time management. If your ezTimeSheet stopped working suddently, please check the solutions below.

Reason 1: The ezTimeSheet desktop shortcut is broken (*****)

Solution 1: Start ezTimeSheet from program folder

We noticed some customers could not run ezTimeSheet because the desktop shortcut was broken. You can also start this ezTimeSheet software from program folder

The default program folder is:
C:\Program Files (x86)\Halfpricesoft\ezTimeSheet

You can double click ezTimeSheet.exe file to run it. (If your system hides extension, you just double click ezTimeSheet). If it works, you can delete the old desktop shortcut and follow this article to create a new shortcut on desktop.

start ezTimeSheet from program folder

Issue 2 Some anti-virus and ant-spy applications may block installation by mistake (****)

Solution 2:

According to clients' feedback, the following applications may stop our software from downloading or running.

- Bitdefender - from Romania.
Our clients said they could edit the setting to allow our software running.
https://www.bitdefender.com/support/i-can-no-longer-use-an-application-868.html

- webroot - Our clients said they could edit the settings to allow our software
https://www.webroot.com/En_US/SecureAnywhere/PC/Content/C5_Quarantine/CH5b_BlockingAllowingFiles.htm

- Kaspersky - from Russia. If you are still using it, please read this warning news
https://finance.yahoo.com/news/experts-link-nsa-leaks-shadow-brokers-russia-kaspersky-144840962.html

- Windows Defender - You can try the following solutions:

1. Add an exclusion to Windows Defender Antivirus
https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

2. Allow a blocked app in Windows Defender Security Center https://support.microsoft.com/en-us/help/4046851/windows-10-controlled-folder-access-windows-defender-security-center




Reason 3: Settings file is crashed

Solution 3: Create a new settings file

The default database folder is:
C:\Users\Public\Documents\Halfpricesoft\ezTimeSheet

3.1 Copy settings.xml to other location as a backup
3.2 Remove settings.xml from this folder

ezTimeSheet settings file

3.3 start ezTimeSheet to generate the new settings file. ezTimeSheet will start in trial mode and you need to enter the key code again. (You can find the key code in your email account that you used for this order)

Reason 4: ezTimeSheet application is crashed

Solution 4: Reinstall ezTimeSheet

4.1 As a precaution, back up ezTimeSheet data first

4.2 Uninstall ezTimeSheet

4.3 Download ezTimeSheet

Reason 5: Current user does not have enough permission to run ezTimeSheet and access data

Solution 5: Give current user permission to run ezTimeSheet and access data

  • What Permissions Are Required to Run ezTimeSheet



    Related Links:

  • How to set up employee vacation and sick leave plan

  • How to award employee vacation and sick leave time manually

  • How to set up leave plan by fixed rate

  • Vacation, PTO and Sick Leave Accrual



  • How to set up PC employee time clock

  • How to share the database over network?

  • Employee Leave Management: how an employee makes a request and how it will be approved

  • How to export ezTimeSheet data to ezCheckPrinting and print checks?
    free download time clock software      purchase PC timeclock software now