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ACH Direct Deposit FAQs:

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  • Quick Start Guide

  • General Questions
  • Download, Install and Uninstall
  • Purchase, Run, License, Update and Permissions

  • Account Setup
  • Add Clients(Employees, Vendors, IRS or others)
  • Add Transactions to Send/Collect funds
  • Upload Data To Bank

  • Import
  • How ezACH Works with ezPaycheck, ezAccounting, ezCheckPrinting and Others
  • Backup and Restore

  • Multiple-user Network Version

  • Troubleshooting


  • General Questions about ezACH

    • Is this ezACH software for me?
      Yes, if you want to pay employees easier or collect funds faster by using ACH direct deposit. ezACH can generate the ACH file that you can upload it to your bank account. You can learn more about ACH Deposit and how ezACH deposit software works here.

  • Does ezACH supports the new Company Entry Description "PAYROLL" and "PURCHASE"? Yes, ezACH Verson 5 supports these two new descriptions. Click here to learn more.

  • What is the cost for the direct deposit transaction?
    We just charge customers for license of ezAch software. We will not charge customer for each transaction. However, the bank may charge for ACH direct deposit service. You need to contact your bank for more details.

  • Is ezACh software all I need for direct deposit?
    You also need to talk with your bank to activate ACH direct deposit feature. Usually your bank account will not support this feature by default. Please view this guide: how to enable the ACH payment feature.

  • My current bank account already support direct deposit feature and I can add the transaction manually to transfer funds. Do I still need ezACH?
    1) If you just have a few employees, you can enter the transactions manually within your bank account.
    2) ezACH will save your valuable time for batch transactions by importing transactions or duplicating the previous transactions.

  • Can I try ezACH for free before purchasing
    Yes. you can download ezACh and try it free with no credit card needed and no obligation. We believe the best way to know software is to use it. Learn more: How to try ezACH free demo

  • Can I make the transactions with free trial version?
    Yes, the trial version allows up to $4.95/transaction. For example: you can pay each employee $0.99 for testing purpose.

  • Is support free for ezACH?
    Yes, you can get free tech support from us by writing to [email protected].

  • Will ezACH software work for an accountant?

  • Can ezACH software support multiple companies or bank accounts?
    Yes, ezACH software can support multiple companies and bank accounts on the same computer with no extra charge. You can click ezACH top menu "Bank Origination Account" then "Add Bank Origination Account" to add a new company account easily.

  • How long does it take to complete an ACH transaction?
    ACH credit and ACH debit transactions process quickly. Settlement, or the transfer of funds from one financial institution to another to complete the transaction, generally takes only one business days. Specifically, the NACHA Operating Rules require that ACH credits settle in one to two business days and ACH debits settle on the next business day.


  • Back to top

    Download, Install and Uninstall


    Back to top

    Purchase, Run, License, Update and Permissions


    Back to top

    Account Setup



    Back to top

    Add Transactions


    Back to top

    Upload

    Back to top

    Backup & Restore


    Back to top

    Import




    Back to top

    How ezACH Works With Others




    Back to top

    Multiple-user Network Version




    Back to top

    Troubleshooting



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