ezCheckPrinting Check Software FAQs: Missing Data

Question:

I started ezCheckPrinting this morning and my data is missing. How can I get my data back?

If you switched to a new computer, please transfer data!

How to transfer ezCheckprinting, data and license to a new computer.

Follow the solutions below if you are using the same computer.

Step 1: If your account information is still correct, you can change the "Check After" date to view more checks

How to view more checks from check list

Step 2: Switch Account

If you lost current account set up, you can click the top menu "Accounts", then click the sub menu "Select Account" to view account list and switch current account.

Step 3: If you backed up your data before, you can restore your data easily.

How to restore a check account

Start ezCheckPrinting, then click the top menu "Account->Restore account" and select the database file. ezCheckPrinting will copy this database file to the application folder.

Then select the new database file as current company database by clicking the top menu "Accounts->Select Account".

Step 4: Copy the database file back manually

Follow this guide if you have changed the data folder location (for example, if the data folder was moved because of a new hard drive, a Windows update, or another reason)

1) Copy data

The database file is .mdb (Microsoft Database) file.

The default data folder is:
C:/Users/Public/Documents/Halfpricesoft/ezCheckPrinting

If you used old version ezCheckPrinting 4.0 and earlier before, the database folder can be

C:\Users\**YourName***\AppData\Local\VirtualStore\Program Files (x86)\Halfpricesoft\ezCheckPrinting
or
C:/Program Files/Halfpricesoft/ezCheckPrinting

Or you can search "*.mdb file" manually.

2) Switch the current account to view data

If you can find the data, you can copy it back to the default folder. Then select this database file as current company database by clicking the top menu "Accounts->Select Account".