Trouble Shooting: EzW2Correction Software Stops Working

Question from customer: ezW2Correction software suddenly stopped working this morning. When I clicked the shortcut icon on my desktop, I got "ezW2Correction stops working error". How can I fix this error?

Solution: Several reasons can cause this issue. Please check the solution belows.

With ezW2Correction, you can paper print, PDF print and efile W-2C and W-3C forms for the previous 10 years. The white paper printing and data import features can save you valuable time and money.

Please feel free to test drive ezW2Correction demo version for free before purchasing with no registration needed and no obligation. You can follow the step by step online instructions to finish the installation in minutes

ezW2Correction software is compatible with Windows 11, 10, 8.1, 8, 7, 2003 Vista and other Windows computers.

1: Shortcut is broken

Open the program folder. The default folder is:

C:\Program Files (x86)\Halfpricesoft\ezW2C(20XX)

for example:

If you are using ezW2Correction 2017, the folder is
C:\Program Files (x86)\Halfpricesoft\ezW2C(2017)

If you are using ezW2Correction 2016, the folder is
C:\Program Files (x86)\Halfpricesoft\ezW2(2016)

Double click "ezW2C.exe" file to start ezW2Correction software.

If you can run ezW2C.exe from program folder, remove the broken desktop icon, add follow the article to add a new shortcut on desktop.

4. Settings file is messed up

Open the application data folder:

C:\Users\Public\Documents\Halfpricesoft\ezW2C(20XX)

If you are running ezW2Correction 2020, the data folder is:
C:\Users\Public\Documents\Halfpricesoft\ezW2C(2020)

Rename file "settings.xml" to "settings_old".xml

Restart ezW2Correction and enter the key code again.

You may need to click ezW2Correction top menu "Company Management" then "Select company" to switch the current company.

3. Some Anti-virus and Ant-spy Applications May Block Installation by Mistake

According to clients' feedback, the following applications may stop our software from downloading or running.

- Bitdefender - from Romania.
Our clients said they could edit the setting to allow our software running.
https://www.bitdefender.com/support/i-can-no-longer-use-an-application-868.html

- webroot - Our clients said they could edit the settings to allow our software
https://docs.webroot.com/us/en/home/wsa_pc_userguide/Content/ManagingQuarantine/BlockingOrAllowingFiles.htm

- Kaspersky - from Russia. If you are still using it, please read this warning news
https://finance.yahoo.com/news/experts-link-nsa-leaks-shadow-brokers-russia-kaspersky-144840962.html

- Windows Defender - You can try the following solutions:

1. Add an exclusion to Windows Defender Antivirus
https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

2. Allow a blocked app in Windows Defender Security Center
https://support.microsoft.com/en-us/help/4046851/windows-10-controlled-folder-access-windows-defender-security-center

4: User permission issue

Please make sure you log on your machine as administrator or a user with enough permission to run ezW2. You need to have the FULL CONTROL permisson (or at least Read, Write & Execute permissions) of the program folder and the data folder.

Default program folder path
C:\Program Files (x86)\Halfpricesoft\ezW2(20XX)

Default data folder path
C:\Users\Public\Documents\Halfpricesoft\ezW2(20XX)

Trouble Shooting: EzW2Correction Software Stops Working

1: Shortcut is broken

4. Settings file is messed up

3. Some Anti-virus and Ant-spy Applications May Block Installation by Mistake

4: User permission issue

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