Step 3: Troubleshooting
3.1 Refer to this guide to identify the error and resolve it.
Common XML File Errors and Solutions
Error Examples
Example 1:
ERROR (Form Id []; Name [Susan Williamson]; SSN []; Line 25 ): The 'urn:us:gov:treasury:irs:ext:aca:air:ty24:ContactPhoneNum' element is invalid - The value '55512345' is invalid according to its datatype 'urn:us:gov:treasury:irs:ext:aca:air:ty24:ContactPhoneNumberType' - The actual length is less than the MinLength value.
If you see the
blank form ID, employee name and SSN in the error message, it is a Form 1094 error. Please open 1094C/B form and fix the error.
Example 2:
ERROR (Form Id [1]; Name [Ann Smith]; SSN [122223456]; Line 130 ): The 'urn:us:gov:treasury:irs:common:USZIPCd' element is invalid - The value '805' is invalid according to its datatype 'urn:us:gov:treasury:irs:common:USZIPCdType' - The Pattern constraint failed.
If you see the employoee name and SSN in the error description, it is a 1095 form error. Please open the 1095C/B for this employee and fix the error.
Example 3
ERROR (Line 130 ): The 'urn:us:gov:treasury:irs:common:USZIPCd' element is invalid - The value '805' is invalid according to its datatype 'urn:us:gov:treasury:irs:common:USZIPCdType' - The Pattern constraint failed.
If the error description starts with line number, you are using the old version. Please follow this guide:
How to read XML file data by line number with NOTEPAD application
3.2 Remove the old XML files from the folder, create the new XML files and validate.
3.3 Submit to the IRS.
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How to submit ACA files to IRS by yourself with your own IRS account and TCC
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How to submit ACA files to IRS with halfpricesoft efiling service