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1099 Form Printing: Why ez1099 Stopped Working

Question from customer: ez1099 software suddenly stopped working this morning. When I clicked the shortcut icon on my desktop, I got "ez1099 stops running error". How can I fix this error?



Solution: Please check the possible reasons below:
1099s software
ez1099 software can prepare, print and efile forms 1099 forms (1099A, 1099B, 1099C, 1099CAP, 1099DA, 1099DIV, 1099G, 1099INT, 1099K, 1099LS, 1099LTC, 1099MISC, 1099NEC, 1099OID, 1099PATR, 1099Q, 1099QA, 1099R, 1099S, 1099SA, 1099SB), 1098 forms(1098, 1098C, 1098E, 1098F, 1098Q, 1098T), , 5498 forms (5498, 5498ESA, 5498QA, 5498SA), 3921, 3922, W2G, 1097BTC, and 1096 forms required by the IRS.

New ez1099 2025 is available for 2026 tax season!

ez1099 2025 now supports the new built-in direct efiling service!

    

1: User permission issue

Please make sure you log on your machine as administrator or a user with enough permission to run ez1099. This is the most common reason.

2: Shortcut is broken

  • Open the program folder. The default folder is:

    C:\Program Files (x86)\Halfpricesoft\ez1099(20XX)

    for example:

    If you are using ez1099 2014, the folder is
    C:\Program Files (x86)\Halfpricesoft\ez1099(2014)

    If you are using ez1099 2012, the folder is
    C:\Program Files (x86)\Halfpricesoft\ez1099(2012)

  • Double click "ez1099.exe" file to start ez1099 software.

  • If you can run ez1099.exe from program folder, remove the broken desktop icon, add follow the article to add a new shortcut on desktop.

3. Settings file is messed up

  • Open the application data folder:

    C:\Users\Public\Documents\Halfpricesoft\ez1099(20XX)

    If you are running ez1099 2015, the data folder is:
    C:\Users\Public\Documents\Halfpricesoft\ez1099(2015)

  • Rename file "settings.xml" to "settings_old".xml



  • Restart ez1099 and enter the key code again.
  • You may need to click ez1099 top menu "Company Management" then "Select company" to switch the current company.

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