HalfpricesoftHalfpricesoft

     

    Troubleshooting: ezPaycheck Stopped Running on Mac

    Issue: I cannot start ezPaycheck on my Mac.

    Reason 1: Mac updates might mess up the user permission.

    Solution 1: Give current user permission to run ezPaycheck and access data

    How to change permission
    https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

    You need to have full permissions of this folder and all subfolders and files inside this folder. /users/xxxxx/Library/Containers/com.tekplus.ezPaycheck


    Reason 2: settings file was messed up

    Solution 2: create a new settings file

    2.1. Delete the settings.xml file

    File location
    /users/xxxxx/Library/Containers/com.tekplus.ezPaycheck/Data/Documents/Halfpricesoft/ezPaycheck/settings.xml

    2.2. Restart ezPaycheck. It will create a new settings file.


    Reason 3: System registry was messed up.

    Solution 3: Uninstall and reinstall ezPaycheck

    3.1 As a precaution, backup data if you did not backup data before.

    The database is .db file.

    File location:
    /users/xxxxx/Library/Containers/com.tekplus.ezCheckPrinting/Data/Documents/Halfpricesoft/ezPaycheck/Databases/xxxxxxx.db

    3.2 uninstall ezPaycheck
    Drag the icon to trash can.

    3.3 reinstall ezPaycheck