Troubleshooting: Invalid Format Error

Several reasons can cause this "Invalid format" error. Please follow the steps below to fix it. If you still need assistance, please follow the step 3 and send us the data file "qbfile0001.txt".

Problem 1: Print checks with QB APP.

Solution: QB virtual printer cannot work with QB APP. Please open QuickBooks online with IE, Edge, Chrome browser to print checks.

Problem 2: Adobe PDF Reader is not installed or is not enabled.

Solution 2.1: If you are using QuickBooks Desktop Version, please install ADOBE PDF Reader.

2.1.1. Download ADODE Reader
https://get.adobe.com/reader/

2.1.2. restart your machine

2.1.3. Make ADOBE the default PDF reader - Click on the "Start" menu and type "Default apps" to view it from list and open it.

- On the right side of the window, scroll down until you can see & click on the text link for "Choose default apps by file type".

- On the right, scroll down until you see .pdf in the very left column.

- To the right of .pdf, click on the shown option (probably Edge).

- From the drop-down list select either Adobe Acrobat Reader DC or Acrobat DC.

- You can now close the Settings window.

Solution 2.2: If you are using QuickBooks online version, please follow this guide:

- How to enable ADOBE PDF Reader settings of your browser

3. Still Need Help? Send us the data file.

3.1. Print a check from QB to duplicate this error by follow step 3 in this guide.

http://www.halfpricesoft.com/quickbooks-check-printing/print-quickbooks-checks.asp

3.2. Then email us this file "qbfile0001.txt" to services@halfpricesoft.com as attachment.

The location of this file is:
C:/Users/Public/Documents/Halfpricesoft/ezCheckPrintingQBImport/qbfile0001.txt

3.3 Specify your system information also in your message

- Computer System: Windows 11, 10, 8, 7 or others?

- QuickBooks online, Desktop versions (ie: online verison or QB 2022 version)?

We will check this issue as soon as possible after we receive the data file.

More information: How to print QuickBooks checks on blank stock

click here to view Step by step guide: How to print QuickBooks checks on blank stock

Print QuickBooks/Quicken Checks on Blank Stock In One Step

Compatible with QuickBooks/Quicken Online, Desktop Version 2024, 2023, 2022 and previous versions.
Compatible with Windows 11, 10, 8, 7, XP and other versions.
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