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Customer Support Center: Special Support

We provide general customer support for free. Fees apply only for special support services such as:

  • Remote access support
  • Retrieve ezTimeSheet admin password
  • Help customer create or format a logo
  • Customer system set up
  • Customer system problem checking
  • Format data sheet for importing and exporting
  • Application customization
  • Other special support services

Special Support Fees

ServiceFeePurchase
15 minutes$30Add to Cart
30 minutes$50Add to Cart
1 hour$90Add to Cart
Customized Programming$300 / hourAdd to Cart

ezPaycheck Mac/Windows Database File Conversion

If you need to convert your ezPaycheck database file to a Mac/Windows compatible format, we can help.

ServiceFeePurchase
Convert ezPaycheck database file to Mac/Windows compatible format$15 per accountAdd to Cart

License Reset Service

If your computer has crashed and you are unable to reset the license yourself, we are happy to assist. We offer up to 5 free license resets per year. After exceeding this limit, a $5 fee will apply for each additional reset.

ServiceFeePurchase
License Reset Fee$5Add to Cart