Payroll Software: Why My Paycheck Was Denied
There are many reasons that a paycheck can be denied by bank or a store. It may be caused by check setup, printing problem or check paper problem.
Common issues and solutions
How to validate the check format
#1: Print check on white paper instead of check paper
You cannot print check on white paper, you should use the blank stock or blank check with security features.
#2: Printer ink issue
When customers print check on blank stock, we suggest customers to use MICR tone or laser printer to print the MICR Encoding. Some grocery stores and ATM machines may not be able to scan the check printed by regular ink-jet printer because they are still using the old scanners.
#3: MICR encoding fonts was not printed correctly
You need to log in with administrator permission to install ezPaycheck software with MICR fonts. If the fonts were not correctly, you can uninstall and reinstall ezPaycheck to solve this issue.
#4: The MICR line format is not correct - ***Most Common Reason***
Most US banks require the special MICR symbol C behind the bank account number
. Some banks require the special characters before, behind or around bank account number.
#5: The check alignment is not correct
You can print alignment page from check setup screen. You can adjust your check printing position by modify the offset values. For example: If you need to print the check lower, you can increase the value of "Offset down" to print the check lower. The default value is "0". You can try "0.5" first. If it is still too high, you can increase the value.
How to make sure my check format is correct
1. Mobile APP
Many banks offer mobile APP. You can print a test check with small amount that is payable to yourself or one employee. If the bank mobile APP can read the check, your check format is good. You should be able to deposit the check in bank with no problem.
2. Deposit your check in bank
You can print a test check and deposit it in bank. If the bank scanner can read it, the check format is good.
How to print paycheck in different formats: check-on-top, check-in-middle, check-at-bottom
How to print paycheck on blank stock
How to print paycheck on pre-printed checks
How to print paycheck with company logo
How to print a paycheck with signature
How to print a paycheck with two signature lines
How to adjust check printing position
How Can I Hide Social Security Numbers on Payroll Check Stubs
How to create a paycheck by hourly rate
How to create a salary paycheck