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ezPaycheck FAQs for Mac Version:

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General Question about ezPaycheck Payroll Software:

  • Is ezPayCheck for me? I do not know much about accounting and computer.
  • Yes. ezPaycheck is very user-friendly and easy-to-use. We intentionally engineered this software for those clients who are not professional accountants and payroll tax experts. Please feel free to test drive the 30-day trial version with obligation. No credit card is needed. We are glad to assist you if you have any questions.

  • Can I start ezPaycheck in mid-year?
  • Yes, you can switch to ezPayCheck payroll at any time of the year. You can enter Year-to-date (YTD) totals for your employees.

  • What is my cost of using ezPaycheck payroll software?
    ezPaycheck single user version is $169 per calendar year per installation. It can support unlimited companies, employees, paychecks and tax forms with no extra charge. You can click the above link to learn more.

  • If I have question with ezPaycheck software, how can I get assistance?

  • Is check printing legal?
    Yes, printing checks from your own printer is perfectly legal. However, they must be printed on special paper.

  • Do I need special printer toner?

  • Does the trial version have any limitations?
    The trial version is the full version with the only limitation that it will print the Trial images on checks, W2, W3, 940 and 941 forms. It stops working after 30 days unless you purchase and register the license. (All your data will remain after you register the license.)

  • Does it print W-2s and W-3s?
    Yes! You can print W-2 form Copy B, c and D on plain paper, complete and ready to use. You can print W-2 copy A and W-3 on pre-printed red-ink forms.

  • Does it print the MICR encoding on checks?
    Yes. Please view the sample paychecks here.

  • Does ezPayCheck handle pre-tax and after-tax deductions?
    Yes.

  • Is it safe to use ezPaycheck payroll software?

  • About social security tax deferral and payback



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    Download, Install and Uninstall ezPaycheck Payroll Software:

    Install


  • What are the System Requirements for ezPayCheck Payroll?

  • ezPaycheck is compatible with both Windows and Mac. Please feel free to test drive the free DEMO version with no obligation. No credit card is needed.

  • How to install ezPayCheck Payroll software on Mac?

  • You can scroll down on this page to view step by step guide about how to install ezPaycheck software on Mac.

  • How to launch ezPaycheck on Mac?.

  • Can I install ezPaycheck on iPad or iPhone?
  • No. You need to install ezPaycheck on a Mac computer.

  • How to install/update ezPaycheck payroll software on a computer without internet connection?

  • How to reinstall ezPaycheck on Mac from scratch?

  • Uninstall

  • How to uninstall ezPaycheck software from Windows or Mac?


  • Roll back

  • How to roll back ezPaycheck to the previous version?



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    Purchase, Register, Update & Run ezPaycheck

    Purchase and Update

  • How to purchase a license or retrieve a lost license?

  • What is the cost of using ezPaycheck payroll software?
  • ezPaycheck is $169 per calendar year per installation. This price already includes all the future update packages for this year's version. (For example: you are a registered user of ezPaycheck 2024 and you will get all 2024 updates for free. If you will use ezPaycheck 2025 next year, you need to purchase a new license.)

    ezPaycheck can support unlimited companies, employees, paychecks and tax forms with no extra charge.

  • Can ezPaycheck support multiple companies? What is the cost?
  • Yes, ezPaycheck can support unlimited companies and employees. ezPaycheck is $169 per calendar year per installation. If you will handle multiple companies from the same machine, there is no extra charge. However, if you will install ezPaycheck at multiple locations, you should buy multiple-user license.

  • How to update ezPaycheck?

  • Will updating package delete or overwrite my data from prior years?
  • No. However we always suggest our clients backup data in advance for safety.

  • I purchased ezPaycheck 2023 in April 2023. Do I need to purchase the new license in Jan 2024 to use ezPaycheck 2024?
  • Yes, you need to purchase the new 2024 license to use ezPaycheck 2024 no matter you purchased ezPaycheck 2023 in Jan 2023 or Oct 2023. The licenses for 2023 version and 2024 version are different.

    Run and Register

  • How to start ezPaycheck and register the key code?

  • How to register the key code?

  • How to unregister the license?

  • What permissions I need to run ezPaycheck correctly?

  • How to transfer ezPaycheck license to a new Mac?



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    YTD and Start Payroll In Mid-year

  • How to record the after the fact payroll checks?

  • Will ezPaycheck calculate and print YTD information automatically?
  • Yes. Each time you add a new check, the YTD data will be updated. You can find the YTD data on paycheck stubs.

  • How to switch to ezPaycheck payroll in mid-year.
  • You can start to use ezPaycheck payroll software anytime. If you switch to ezPaycheck in mid-year and you need to enter the old check information, here are two options:

    - Option 1: Use the manual YTD data to enter the summary information

    - Option 2: Enter the old checks one by one. If your old tax data do not match ezPaycheck tax calculations, you can refer to this article on how to enter the federal tax and state taxes manually.

  • How to add a new company account?



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    Company Account Setup

  • I have three companies. Can ezPaycheck supports multiple accounts?
  • Yes. If you install ezPaycheck on one computer to process the payroll jobs for three companies, you just need to buy one license key. If you need to install ezPaycheck on multiple computers, you should purchase the multiple-user license.

  • How to set up company account?

  • How to add a new company account?

  • I am a CPA. How can I handle multiple accounts with ezPaycheck?
    ezPaycheck can support unlimited accounts with one flat rate. You can learn more on how to handle multiple accounts here here.

  • How to switch current account?

  • How to delete an account?

  • How to change a company account's name?



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    Employees and PTO

    Employees

  • How to process paychecks for both W-2 employees and 1099 contractors?

  • How to edit employee tax options?

  • How to add a new employee?

  • How to edit employee settings?

  • How to change employee status to Active or Inactive?

  • PTO

  • How to set up PTO (paid time off) plan?

  • How to manage employee PTO hours manually?

  • How to view the PTO report?



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    Tax calculations and Deductions

    TAXES

  • Can ezPaycheck calcualte federal, state and local taxes automatically?
    Yes, ezPaycheck calculates income tax withholdings according to the employee setup such as payment amount, allowance, pre-tax deductions and others.

  • Business payroll: how to calculate federal withholding tax?

  • How to set up ezPaycheck and withhold income taxes from Employee's paychecks?

  • How to enter the taxes manually to override the tax table calculations?

  • Can ezPaycheck handle multiple state taxes?
  • Yes, ezPaycheck calculates state tax based on employee address, not company address.

  • How to handle state unemployment tax?

  • Can ezPaycheck handle local tax
    Yes, ezPaycheck is very flexible. For more details on local tax, please refer to How to handle local payroll taxes?
  • How to handle occupational tax or professional tax?

  • Can ezPaycheck handle payroll jobs for churches or non-profits? Our clerts do not pay FICA tax.
    Yes, ezPaycheck is very flexible and allows user to set up tax options easily. See more instructions on non-profits and church payroll here.

  • Can ezPayCheck handle SDI tax?

  • Can ezPaycheck handle additional Medicare tax?
    Yes, EzPaycehck will handle the Additional Medicare Tax. You can learn more about Additional Medicare Tax here.

  • How to add a customized tax and withhold it from each paycheck automatically?

  • How to withhold extra federal and state income taxes?

  • How to set up FUTA and SUTA?

  • How to handle paychecks for an oversea employee?

  • How to edit employee tax options?

  • How to handle Oregon transit tax?

    DEDUCTIONS

  • Can ezPaycheck handle IRA SIMPLE plan?
  • Yes, ezPaycheck is very flexible. You can add new deduction field to handle it. For more details, please refer to How to add a new payroll deduction and withdraw it from each paycheck automatically

  • Can ezPaycheck support before-tax or after-tax deduction?
  • Yes. For more details, please refer to How to set up the before-tax or after-tax deduction with ezPaycheck payroll software

  • How to set up pre-tax health insurance payroll deduction?

  • How to handle wage garnishment?

  • How to withhold child support from each paycheck automatically?

  • How to add a customized deduction and withhold it from each paycheck automatically?

  • How to withhold CO FAMLI deduction from each paycheck automatically?



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    Paycheck Setup and Printing

    Add and Edit Paycheck

  • How to add a paycheck?

  • How to enter taxes manually for after the fact payroll?

  • How to edit or delete a paycheck?


  • Check Printing

  • How to print paychecks on pre-printed check paper?
  • You can select this option from check setup form. You can access check setup form by clicking the left menu "Checks->check setup". Then you can uncheck "Print on blank Check Stock" option to use pre-printed check.

  • How to print a paycheck on blank stock?

  • What kind of blank check paper is acceptable?

  • DO NOT use plain paper! Blank check stock has security features (watermarks, micr printing, etc.) which help prevent fraud. ezPayCheck will work with any blank/preprinted computer check paper with 8-1/2" X 11" size and check size 8-1/2" X 3-1/2".

  • How do I know if the check is properly aligned?
  • You can print out "Check Alignment Page" and align your check on the bottom and right line to check if the Routing Number fits inside the correct box. The "Print Check Alignment" button is on "Check Setup Page". The Routing Number includes the leading symbol.

  • How can I adjust the check printing position?

  • How to adjust MICR Encoding line printing position?

  • How to print paystubs only (paper print or PDF print)?

  • How to print a check to reimburse an employee?

  • How to print a vendor check to pay bills with ezPaycheck MISC check feature?
  • You can also use this feature to print a check for W2 employee reimbursement, 1099 contractor payments, and other non-taxable payment (ie: housing).

  • How to print a batch of paychecks?

  • How to save paychecks into a PDF file?

  • Logo and Signature

  • What kind file format is acceptable for signature and logo image?
  • The signature image file can accept .bmp, .jpg, .gif, .tiff and .png.

  • How to print a paycheck with/without logo

  • How to print a paycheck with/without signature

  • How can I create a digital signature?

  • How to add the second signature line to paychecks


  • Check Setup

  • How to edit check number

  • How to edit check format (top, middle, bottom or 3-per-page)

  • How to customize the check layout

  • How to hide SSN(Social Security Number) on employee paystubs

  • How to add, edit, hide or customize MEMO field on check

  • How can I use check-at-bottom format check paper?
  • ezPaycheck supports check-on-top, check-in-middle, check-at-bottom and 3-per-page formats. Click here to see how to change paycheck format.

  • Why just half of check was printed from my printer?
  • The most common reason for this issue is the printer uses the wrong size paper. You should use the Letter size paper when you print the check.And several other settings may also cause this printing problem. Learn more here.


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    Forms, Reports & Tools

  • How to generate reports/forms by pay period ending date or check date?

  • Forms

  • What tax forms does ezPaycheck software print?
  • ezPaycheck can fill and print tax form 940, 941, 943, W2 and W3.

  • Can ezPaycheck Print W2 forms?
  • Yes, ezPaycheck can print W-2 and W-3 forms. But you need to use the red-ink forms for W-2 copy A and W-3. You can print other copies on white paper.

  • Can ezPaycheck eFile W2 forms?
  • No, ezPaycheck does not support eFile feature. If you need more features (such as pdf printing and efile) on W-2 form filing, you can check ezW2 software. ezW2 software supports white paper printing, PDF printing and efiling features. Click here to see how to use ezW2 with ezPaychecks.

  • How to Print W2 Forms

  • How to Print W3 Forms

  • How to print Form 940

  • How to Print Form 941 (and optional 941-V, Schedule B)

  • How to print Form 1099-nec and 1096 forms
    ezPaycheck does not print 1099-nec and 1096. You need to use ezPaycheck with ezW2 software.

  • How to file state and local tax forms

  • How to enter tax preparer information

  • How can ezW2 retrieve w2 data from ezPaycheck

  • Can ezPaycheck Print 1099-nec forms for contractors?
  • No. ezPaycheck software does not print 1099-nec forms. ezW2 can print 1099-nec, 1096, W2 and W-3. Click here to see how to use ezW2 with ezPaychecks.

  • How can a customer enter the data manually to print tax Forms W2, W3, 940 and 941

  • How to re-print tax forms for previous years


  • Reports

  • How to generate monthly report?
  • You can use "Employer Customized Report" to generate monthly report. You can access this report by clicking the left menu "Forms and Reports->Reports".

  • How to generate weekly report?
  • You can use "Employer Customized Report" to generate weekly report. You can access this report by clicking the left menu "Forms and Reports->Reports".

  • How to prepare my quarterly tax report
  • ezPaycheck can print form 941 and generate other reports to help you prepare quarterly report. Learn more about quarterly tax report here


    Tools

  • How to use payroll calculators/tools



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    Database Backup, Restore and Transfer

    Database Backup and Restore

  • How to backup payroll data?

  • How to restore payroll data?

  • I tried to open the backup in my USB, however it asked me for the password. What should I do?
  • The back up file of ezPaycheck payroll software is .mdb (Microsoft Accesss Database) file. This file is NOT designed to read manually. You need to read it with ezPaycheck payroll software. You can view the instruction on how to read backup file in USB here.

  • How can I read my back up data from USB (or CD or network folder)

  • Transfer

  • How to move ezPaycheck and payroll data to a new Mac computer

  • How to install ezPaycheck on a new computer if the old machine is crashed

  • How to transfer ezPaycheck license to from an old Windows to a new Windows.

  • How to transfer ezPaycheck from a Windows to a Mac.



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    Direct Deposit

    Paycheck Deposit

  • How to make a direct deposit

  • How to pay employees via direct deposit

  • How to generate the ACH file for direct deposit

  • Tax Deposit

  • How to make federal tax deposit payment using EFTPS site

  • How to deposit 941 federal tax payments




  • Use ezPaycheck with EzW2, QuickBooks and Other Software

    1. How ezW2 software works with ezPaycheck payroll software
    ezW2 can retrieve W2 and 1099 data from ezPaycheck software.

    2. How ezPaycheck payroll software works with QuickBooks

    3. How ezPaycheck payroll software works with ezACH


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    Troubleshooting

    Installation Issue

  • Common installation issues and solutions

  • When I try to install ezPayCheck, it tells me I need to download the Microsoft .Net Framework. How do I do this?
  • Windows computers should have .net framework installed by default. You may receive this error if the .net framework is disabled on your computer. You can follow this guide to enable .net framework from the control panel.

  • Installation error "Your PC Settings only let you install verified apps from the store"


  • License Key Issue

  • Why I cannot register ezPaycheck key code


    Data Issue

  • Why ezPaycheck payroll data is missing


    Running Issue

  • Why ezPaycheck stopped working suddenly(for Windows | for Mac)

  • What permissions I need to run ezPaycheck correctly

  • I got database errors when I saved a new paycheck. Why?
    You may not have enough permission on local machine. Please refer to this guide What permissions I need to run ezPaycheck correctly.

  • I bought a new computer. How can I move ezPaycheck from the old machine to the new one?

  • If you need to move the ezPaycheck to a new computer, you first need to install ezPaycheck on the machine, back up your company database file to a shared folder or a USB disk, and then restore it on the new computer. Please check here for step by step instructions on how to backup and restore database.

    Check Printing or Scanning Issue

  • Why my paycheck cannot be read by bank scanner?

  • Paycheck printing alignment issue

  • When I run ezPaycheck, the bank account number on my check does not display correctly. Why?
    It is a font problem.
    1) You need to have administrator permission to install ezPaycheck.
    2) After installation, please restart your machine.

  • Why just half of check or image or form or report printed from my printer?

  • The most common reason for this issue is the printer uses the wrong size paper. You should use the Letter size paper when you print the check. And several other settings may also cause this printing problem. Learn more here.

    Form Issue

  • Form 941 issue and solution



  • Tax Issue

  • Why the social security tax is not correct

  • Why the federal income tax is not correct

  • Why the state income tax is not correct

  • Why the FUTA(or SUTA) is not correct

  • I added YTD information for an employee and saved it. However, when I created a new check, I could not find my YTD information.

  • The ENDING DATE of the YTD data should be earlier than your first payroll check date. They should not be overlapped.

    For example: If you first payroll check starts from 5/1/2007, then the ENDING DATE of the YTD data should be earlier than 4/30/2007. Otherwise, you may not be able to save your data correctly.

  • Can I add an IRA Deduction and withdraw 3% from each paycheck automatically?

  • Yes. ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll deduction.

  • Does ezPaycheck support S.D.I.? If not, can I add an S.D.I. Deduction and withdraw it from each paycheck automatically?

  • However, ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll SDI deduction.

  • My city has local tax. Can ezPaycheck handle it?

  • ezPaycheck allows user to enter local tax in two ways. 1) You can enter local tax manually each time when you generate a new payroll check. 2) ezPaycheck allows user to add customized deduction item. You can add a local tax item by fixed amount or by percent, and withhold it from each paycheck automatically. Please here for detailed instructions on how to handle local tax..